IrisIris

For Singapore aesthetic & medical clinics

Win back the patients you lose after hours.

Iris is your clinic’s AI front desk assistant — trained in your voice to reply to routine enquiries, recover lapsed patients, and route clinical questions to your team. Every message follows the rules you set.

Talk to us →See how Iris replies
WhatsAppMessengerInstagramGoogle ReviewsStays inside your rules
Iris
10:42pm · WhatsApp
Hi! Do you do laser for pigmentation? Are you open this Saturday?
Hi, thanks for reaching out! Yes we do — I can share pricing and hold a Saturday consult slot. May I get your name and preferred time?
MOH-checkedSent in your voice
MOH advertising guidelinesPDPA + DNCRuns to your rules, MOH-checkedBuilt in Singapore

The missed follow-up

Many patients were interested once. The gap is following up well.

Iris helps you re-engage lapsed patients and after-hours enquiries with measured, compliant messages in your clinic’s voice.

412

Lapsed patients

S$48,000

Sleeping revenue

Illustrative — your real number comes from your list.

How it works

Answers all day. Checked every time. Booked.

01

Replies to routine messages

Warm, in your clinic's voice, day or night.

02

Checks every reply

MOH-checked against the rules you set, before it sends.

03

Hands over cleanly

Booking-ready chats move to your team with the context attached.

Onboard, set up, and start engaging old and new patients — on your own WhatsApp, from a simple CSV.

Iris in action

An after-hours enquiry becomes a held consult slot.

New enquiry10:42pm
Hi! Do you do laser for pigmentation? Are you open this Saturday?
Iris repliesIn your voice
Yes we do — I can share pricing and hold a Saturday consult slot. May I get your name and preferred time?
MOH-checked
On-playbook → sent automatically

Only the unusual or clinical cases are held for a human.

Outcome
Consult slot held

Built around your licence

You stay in control of every reply. Iris routes clinical questions before they send.

It’s the one thing a generic inbox tool can’t copy — the discipline to pause, escalate, and keep the clinic’s record clean.

See how compliance works →
“I had laser yesterday, my face looks swollen — is this normal?”

Detected

Post-treatment concern

Safe holding reply

No diagnosis. No advice. Reassure and pause.

Routed to nurse

Escalated with full context.

Clinical questions are held for your team.

For your whole team

Iris touches the whole patient-response loop — here’s what it means for each person.

Clinical judgement stays with your team.

Your clinic already messages patients under your registration. You set the rules once — your voice, your playbook, the MOH advertising guardrails — and Iris is configured to stay inside them. Clinical questions route to a clinician with the full conversation attached, and anything outside your rules is held for review. You draw the lines; Iris keeps the queue moving inside them.

Clinical questions route to a clinician

Why Iris

Not a chatbot. A front desk assistant that runs to your rules.

Generic chatbot

Answers too much, claims too much, misses escalations.

Fast but risky

Agency inbox

Human judgement, but overnight response time slips.

Safer but slow

Iris

Routine replies, MOH guardrails, clinical escalations to your team.

Fast and controlled

“A doctor should be able to win back revenue at 11pm without lying awake about what an AI said to a patient in their name.”

Pricing

Start with a two-week win-back. Money back if it doesn’t pay.

Recover

S$500 /month

  • Compliant recall campaigns
  • Recovered-revenue dashboard
  • Full MOH + PDPA/DNC checks
Talk to us
Start here

Pilot

S$1,500 one-time

  • Two-week recovery sprint
  • Runs to your voice and rules
  • ≥3× in booked appointments, or fee back
  • Credited toward your first year
Start the pilot →

Always-On

S$750 /month

  • Everything in Recover
  • 24/7 after-hours enquiry capture + booking
  • Clinical-question routing to your team
Talk to us

PSG grant support may be available for eligible clinics — ask us.

FAQ

Questions doctors ask us.

Can it ever go off-script, or say something outside my rules?›

You set the rules once — your voice, your playbook, the MOH guardrails — and Iris is configured to stay inside them. Anything outside the rules, or anything clinical, is held and routed to a human. Want a closer eye early? Keep a tighter review setting and let Iris earn more autonomy as it proves it stays in lane.

Do I need to integrate or change systems?›

No. Iris runs on your own WhatsApp and a simple CSV export of your patients.

How do you keep messages compliant?›

By design — every outbound message is checked against MOH advertising rules — prohibited claims, testimonials and inducements are blocked or rewritten; clinical questions route to your team.

What if it doesn't recover enough?›

Then you don't pay. The pilot carries a money-back guarantee: recover at least 3× the pilot fee in booked appointments, or the fee back.

Is my patient data safe?›

Yes — PDPA-aligned, with DNC and consent checked before any recall goes out.

See what’s sleeping in your list.

A two-week recovery pilot on your own WhatsApp, with a money-back guarantee.

Talk to us →

Built in Singapore · MOH-aware · Runs to your rules